Privacy Policy
Kinderland Privacy Policy
Last Updated: August 27, 2026
At Kinderland, your family’s privacy matters to us. This Privacy Policy explains what personal information we collect, how we collect and use it, and how we protect and share that information.
Information We Collect
Kinderland may collect the following personal information:
Names of parents, guardians, and children
Email addresses
Phone numbers
Mailing or billing information when applicable
Booking, membership, purchase, and visit information
Payment information used to process purchases
Information voluntarily provided through forms, waivers, registrations, bookings, or other communications
Email and SMS marketing preferences and consent
How We Collect Information
We may collect personal information when you:
Make a booking, purchase, or membership registration
Complete a waiver, registration form, or online form
Provide information in person at Kinderland
Subscribe to our email or SMS communications
Contact us by phone, email, text message, website, or social media
Participate in events, promotions, or other Kinderland programs
How We Use Your Information
We may use your information to:
Process and manage bookings, memberships, purchases, and registrations
Communicate with you about your bookings, account, membership, or visits
Provide customer service and respond to questions
Send important operational updates
Send promotional communications, special offers, event announcements, and other Kinderland marketing communications when you have consented to receive them
Maintain and improve our services and customer experience
How We Share and Protect Your Information
Kinderland does not sell your personal information.
We may use trusted service providers when necessary to operate our business, such as payment processors, booking platforms, email providers, and other technology providers. These providers may process information only as necessary to provide their services to Kinderland.
SMS consent and phone numbers collected for SMS purposes are not shared with any third parties or affiliates for marketing or promotional purposes.
We take reasonable measures to protect personal information and limit access to employees and service providers who need the information to perform legitimate business functions.
SMS Communications
If you consent to receive SMS from Kinderland, you agree to receive promotional messages, special offers, event announcements, booking-related messages, membership communications, and important Kinderland updates via SMS from us.
Reply STOP to opt out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary.
Visit https://kinderlandhendersonville.com/privacy-policy/ to see our Privacy Policy and Terms and Conditions.
Your consent to receive SMS messages is voluntary and is not a condition of making a purchase.
SMS consent and phone numbers are not shared with any third parties or affiliates for marketing or promotional purposes.
Email Communications
If you subscribe to Kinderland marketing emails, we may send you information about events, promotions, memberships, special offers, and other Kinderland news. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Your Choices and Rights
You may request to access, correct, or delete personal information that Kinderland maintains about you. You may also withdraw your consent to receive marketing communications at any time.
For SMS communications, reply STOP to opt out or HELP for assistance.
Contact Us
If you have questions about this Privacy Policy or how Kinderland handles your personal information, please contact us through the contact information provided on our website.
Kinderland
Hendersonville, Tennessee
https://kinderlandhendersonville.com/